How to Cancel Subscription (SMADY Pro)
This page explains how to cancel, renew, and restore SMADY’s paid plan Pro (Annual / Monthly).
Plan: Pro Annual
Plan: Pro Monthly
Last updated: 2026-04-24
Before You Start (Important)
Because SMADY does not have a login feature, subscription management (cancellation, renewal, payments, etc.) is handled on the App Store / Google Play side.
- Even after cancellation, you can generally use Pro features until the next renewal date (store policy).
- “Cancel” does not mean immediate loss of access.
- Refund eligibility generally follows each store’s refund policy.
What You Get with Pro (Excerpt)
- Analysis: Unlimited
- Ads: None (ad-free)
- Saving / Library, etc.: Restrictions removed
*Features follow the latest in-app display/specifications.
How to Cancel on iPhone (App Store)
- Open the Settings app on your iPhone
- Tap your name (Apple ID) at the top
- Tap Subscriptions
- Select SMADY (or SMADY Pro) from the list
- Tap Cancel Subscription to finish
Names and menu labels may differ slightly depending on country/device settings.
How to Cancel on Android (Google Play)
- Open the Google Play Store
- Tap your profile in the top-right
- Select Payments & subscriptions → Subscriptions
- Select SMADY (or SMADY Pro) from the list
- Tap Cancel subscription to finish
Names and menu labels may differ depending on device/Play Store version.
About Renewal Timing
- Subscriptions are auto-renewing (they renew until you cancel).
- Depending on store policy, cancellation may need to be completed 24+ hours before the renewal date (or similar deadlines).
- If you miss the deadline, the next period may be renewed/charged.
Please follow the exact deadlines and billing timing shown in the App Store / Google Play.
Restore Purchases (If Pro Doesn’t Activate)
If you have purchased Pro but it is not active, please try the following:
- Run Restore Purchases in the app
- Check your network connection (Wi‑Fi/mobile data)
- Confirm you are using the same Apple ID / Google account used for purchase
- Restart the app (and restart the device if needed)
SMADY verifies store purchase status to activate Pro (it may use mechanisms such as RevenueCat).
Refunds
Refund eligibility and procedures generally follow the refund policies of the App Store / Google Play.
In some cases, the Operator may not be able to promise individual refunds.
Refund approval and conditions are determined by the store.
Contact
If the above does not resolve your issue, please contact us (we will assist within what is necessary for support).
- Operator: Tree Under Love
- Email: support@tree-under-love.com
- Phone: 070-3826-8268
If possible, please include device (iOS/Android), plan (annual/monthly), what happened, and approx. purchase time.
Last revised: 2026-04-24